Yes, we offer worldwide shipping, and we're happy to let you know that it's free of charge!

Delivery time is 2-4 business days for orders within the EU and 4-6 business days for shipments outside the EU. Be advised that customs delays are out of our control and may affect delivery times. Your order will generally ship within 24-48 hours on business days.

You will receive tracking information once your order is dispatched, which will allow you to follow the status of your shipment.

For orders within the US and EU, all taxes are included in the listed price.

For orders shipped outside the US and EU, VAT and duties are not included. Please be aware that you may be responsible for customs duties, import taxes, or other related charges upon the arrival of your order. These charges depend on your country's customs regulations and, if applicable, will be collected by the courier.

Yes! You have the flexibility to cancel your subscription whenever you like. You can do so either by accessing your online account or reaching out to our customer service team via email.

Absolutely! We pride ourselves on offering complete flexibility to our subscribers, enabling you to to tailor your preferences to your exact needs. You dictate the timing and frequency of your supplement deliveries, putting you in control of your subscription experience.

Easily handle your account details by logging in and navigating to "Manage Subscriptions" under Account Details.

We operate on Shopify and accept all major credit cards, PayPal, and other payment methods. Available payment options may vary depending on the country.

With a subscription plan, not only do you secure a better price per unit and gain access to exclusive gifts and special offers, but you also receive priority status. This ensures you'll never miss out on a product, even if it sells out. Plus, the subscription guarantees a steady monthly supply, ensuring you always have Mela on hand to enjoy its benefits consistently.

The currency for transactions is determined by the delivery country and is fixed. All transactions will be conducted in the currency specific to the delivery country.

Once you have received tracking information for your order, cancellation is no longer possible.

Should you need to change the delivery address or delivery date, you, as the consignee, must contact the courier directly. Please be aware that not all courier services permit changes to the delivery address.

Please contact us for guidance on the return process.

You have 30 days from the receipt date to initiate a return.

Simply blend one scoop (5 grams) with 3 dl (1.3 cups) of water or your favorite liquid. For a refreshing twist, add ice. Stir or shake until blended to savor the soothing taste of ginger. Enjoy!

Ensure optimal preservation by storing in a cool, dry place.

Yes, Mela offers a referral program. Once your friend subscribe to a Mela subscription both you and your friend will get 25% on your two next orders.

Learn more here

Our customer service team is ready to assist you via email. You can reach us directly at info@mela.com